http://www.theproductivitycenter.com/2009/10/time-management-the-productivity-minute-19-business-processes-that-make-no-sense-united-airlines/ The Productivity Center from Laura Stack, the Productivity Pro(R) Thu, 27 May 2010 18:20:45 -0400 hourly 1 http://wordpress.org/?v=3.0 http://www.theproductivitycenter.com/2009/10/time-management-the-productivity-minute-19-business-processes-that-make-no-sense-united-airlines/comment-page-1/#comment-62 Deana Mon, 25 Jan 2010 16:58:29 +0000 http://www.theproductivitycenter.com/?p=581#comment-62 Indeed, what a ludicrous policy and ridiculous practice by United. Write to the supervisor?! That puts the burden on you! So frustrating and such a waste of time. Amen -- empower your employees to take care of customers! Indeed, what a ludicrous policy and ridiculous practice by United. Write to the supervisor?! That puts the burden on you! So frustrating and such a waste of time. Amen — empower your employees to take care of customers!

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